I just hooked up my Apex yesterday completed the firmware update and am having some issues with the WXM. I tried following the guide on the forms but can't get the WXM update to get to Rev 1.14. Is there something I'm missing?
I just hooked up my Apex yesterday completed the firmware update and am having some issues with the WXM. I tried following the guide on the forms but can't get the WXM update to get to Rev 1.14. Is there something I'm missing?
Describe the process you had follow for the update .
Alain
I followed the exact procedure on from here http://forum.neptunesystems.com/show...date-Procedure
I have now lost everything on my Fusion dashboard as well :/
Do you mean your controller does not connect with fusion anymore ?
Sent from my iPhone using Tapatalk
Alain
It says that Apex is "ok" on the head unit. However, the web browser is completely blank
Have your clear your browser ?
Sent from my iPhone using Tapatalk
Alain
Yes, I cleared all browsing info, cache, cookies etc
One last question : when you had updated your Apex , did you used a wire connection between your Apex and the router and between the pc and the router or just a wifi game adapter ?
Sent from my iPhone using Tapatalk
Alain
I updated firmware via a hard wired connection
Try a hard reboot of the controller , it might help to clear things up .
Sent from my iPhone using Tapatalk
Alain
Would that mean just pulling the power?
If so, still nothing on Fusion
yes pull the plug , wait a minute and plug it back .
Sent from my iPhone using Tapatalk
Alain
Still blank on Fusion
does the controller work ? never mind fusion for now !
Sent from my iPhone using Tapatalk
Alain
Just tried manual control on a few tasks and it is functioning correctly
Ok good so i guess as you can turn on and off outlet it must be from the native web page ?
This is what I get ScreenShot2014-08-20at124312PM_zpscf26a7f0.png
Update- Now saying Apex is disconnected
As you can get the controller to do a few tasks , it must be from the native web page ; this is fusion . From where did you just tried manual control ? You cannot upgrade firmware from fusion neither you can get your WXM to upgrade to 1.14 . You have to return to the native web page to perform those tasks , when those are completed then you can fix fusion .
Screen Shot 2014-08-20 at 12.55.52 PM.png
This is my WXM status
From the module list at the top left of page select WXM , select Update Firmware and click on Submit Module Change ; you will see the progress in the middle of the page . When this is complete , go a little lower and select WXM RF Firmware and click on WXM Firmware Update ; again you will see the progress in the middle of the page . When the process is complete , wait a minute and remove the aquabus cable from the WXM , again wait a minute and plug it back . It should be at REV 1.14 and RF REV 1.2 after .
Capture.PNGCapture 2.PNG
When I try WXM RF I get Screen Shot 2014-08-20 at 1.20.32 PM.jpg
What version of Apex firmware have you upgrade to ? 4.32_7A14 ?
4.32j-7a14
it look like the whole process was corrupted somehow , i would reload the apex firmware , make sure the web page is update and the browser is clear . then upgrade the wxm again : both firmware and rf firmware . it should work . if not then it will be time to email neptune support .
Sent from my iPhone using Tapatalk
Alain
Do I have to reset my Apex somehow prior?
Bookmarks