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Thread: Orp Display question

  1. #1
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    Orp Display question

    I recently set up my apex and connected the Orp probe and it does not show in the Apex Fusion page. Is there a certain amount of time required before it starts displaying? It's been about 24 hours now and would have expected something almost instantly like the other probes.

    Thanks for your help.

  2. #2
    Frequent Visitor BertL's Avatar
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    Did you enable or verify it is, your probe via the native/classic dashboard? Configuration / Probe/Input Setup / then select your probe and ensure its enabled.
    Bert

  3. #3
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    I did, yes. I can see the readings on the Apex Display, it just doesn't seem to be making it to Apex Fusion. Temp and Conductivity probe information is being sent fine. PH is not calibrated yet so hasn't been set up.

  4. #4
    Frequent Visitor BertL's Avatar
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    Quote Originally Posted by bkelley02 View Post
    I did, yes. I can see the readings on the Apex Display, it just doesn't seem to be making it to Apex Fusion. Temp and Conductivity probe information is being sent fine. PH is not calibrated yet so hasn't been set up.
    Fusion can sometimes take several hours to reflect the history of new probes being added. If it's not there Ina reasonable time, I'd open a ticket with Support.
    Bert

  5. #5
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    Seems like it just wanted me to post on these boards. After about 36 hours, it's showing up in Fusion..

    Thanks Bert, for responding.

    Brian

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