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Thread: Can't do anything through Android App

  1. #1
    New User
    Join Date
    Jun 2015
    Location
    Texas
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    1

    Can't do anything through Android App

    Hi,
    I downloaded the Apex app onto my android phone (LG G3) but all I see when I start the app is the splash screen with the link to the support resources on the bottom. Nothing happens after that. I can't seem to find any way to register my apex or control it in any way. There is not any option to progress any further. Am I missing something?

  2. #2
    Regular Vistor
    Join Date
    Jun 2015
    Location
    NWI
    Posts
    17
    I believe the app has been abandoned in lieu of apexfusion.com. No need for an app when you can access your tank using a browser.

    Sent from my SM-P600 using Tapatalk

  3. #3
    Master Control Freak aquamanic's Avatar
    Join Date
    Jan 2013
    Location
    Baton Rouge, LA
    Posts
    6,181
    I don't have Android but don't you have to tap a button on the bottom of the phone to bring up menus in Android apps?

    mlott is correct in that Fusion is the way to go in the future but the Android app should still work AFAIK.
    Al

    I do not work for Neptune. Please do not send me PMs with technical questions or requesting assistance - use the forums!
    For Neptune support send an email (don't call) to: [email protected] .
    Manuals for all products including the
    Comprehensive Reference Manual can be found here.

  4. #4
    Frequent Contributor zombie's Avatar
    Join Date
    Dec 2013
    Location
    Denver, CO
    Posts
    13,176
    Assuming you are using jellybean or more recent OS, hold the window button (left one) and that will give you the option to add your apex. If using an OS prior to jellybean, just tap the left button. Fill in the pertinent details, and you will be good to go.

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