Results 1 to 3 of 3

Thread: DC8 powerbar stopped working. looking for part #

  1. #1
    New User
    Join Date
    Nov 2015
    Location
    Ontario, Canada
    Posts
    2

    DC8 powerbar stopped working. looking for part #

    I have an AC3 an DC8... after a poweroutage my DC8 stopped working. Upon numerous investigations, I finally opened it up and one of my microchips had the top blown off. The part # Is unlegible. Does anyone know the part numbers on the two microchips or how I could find this information? Thank you

  2. #2
    Frequent Contributor zombie's Avatar
    Join Date
    Dec 2013
    Location
    Denver, CO
    Posts
    13,176
    The microchips are custom fabricated by neptune. You can check with support, but I doubt it will be fixable since DC8s have been discontinued for several years. You may need to track down a new DC8 online, send it into neptune for repair at your own expense (if they can even repair it), or use this as a good time to upgrade to an apex (10% off for thanksgiving weekend)

  3. #3
    New User
    Join Date
    Nov 2015
    Location
    Ontario, Canada
    Posts
    2
    Thank you, I tried getting to customer support but they insist that I need a serial # from an apex and I've tried using my AC3 # to no avail... it's been frustrating, which I why I have turned to this forum for help. I plan on getting an apex after Christmas but was originally planning to move the AC3 to one of my other tanks.

Similar Threads

  1. Help! Turning Gyre pumps with the DC8 is not working on time
    By Reef Man in forum Apex Classic/Apex Lite/Apex Jr
    Replies: 5
    Last Post: 10-26-2020, 12:49
  2. ATO stopped working
    By jackcarp in forum Apex Programming for Dosing, ATO, and AWC
    Replies: 0
    Last Post: 09-22-2020, 12:47
  3. MY FMM just stopped working.
    By lextheimpaler in forum Fluid Monitoring Module (FMM), FMK, ATK, LDK, and FMM Accessories
    Replies: 0
    Last Post: 10-31-2019, 03:47
  4. Help! 2nd DC8 not working on my Apex
    By Reef Man in forum Apex Classic/Apex Lite/Apex Jr
    Replies: 2
    Last Post: 07-06-2019, 11:24
  5. Help! Chiller stopped working after a year !! Unable to get it working in another outlet of the E832
    By chopdeprashant in forum EnergyBars 832 / 632 / 8 / 6 / 4
    Replies: 27
    Last Post: 12-14-2017, 15:28

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •