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Thread: Can not update outlet names

  1. #1
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    Can not update outlet names

    So I am trying to update my outlet names on my eb8 in fusion and i can not up date them. It's telling me that it does not match format. Any idea how to fix it ?

  2. #2
    Master Control Freak RussM's Avatar
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    The name you are trying to use is probably too long.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  3. #3
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    Yea that can't be it. I have tried just one letter capitalized and not.

  4. #4
    Frequent Contributor iamchadster's Avatar
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    can you post a screen shot of what you are trying to do and the message you get?
    Chad

  5. #5
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    I do not know how to post a picture on here.

  6. #6
    Master Control Freak RussM's Avatar
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    If using Windows, use Snipping Tool to grab the applicable area of your screen, and save that image. Then, click Reply here, which will put you in the post editor;, click the Insert Image button insertimage.png. Click From Computer, click Browse, locate and select the image file you saved, then click Upload Files.

    If using Mac, Google for how to grab a screen shot, then use the above instructions to post the pic.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  7. #7
    Master Control Freak RussM's Avatar
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    Make sure you don't have any spaces at the beginning or end of the name.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  8. #8
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    I am having the same issue. I edit the name of the outlet and send the configuration to the Apex. Go back to the dashboard and it still has the default name. When I check the controllers display the name is correct. I also cannot see the second Energy bar on the dashboard, but it shows 2 in the controller display. I have updated to the current firmware. Example is changing Light1_3_1 to Pump

  9. #9
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    Having the same problem any fix to this yet? Thanks

  10. #10
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    Quote Originally Posted by Sprintz View Post
    Having the same problem any fix to this yet? Thanks
    Same issue on two ports on my FMM

  11. #11
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    Quote Originally Posted by Rudimenta View Post
    Same issue on two ports on my FMM
    You may have exceeded the maximum number of probes/switches that can be renamed. Anything over 24 renamed inputs will not save and revert back to the default name.

  12. #12
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    Yep that must be it... got a full system with loads of stuff, now the question how can i rename something back to the original name which i find of less priority. Ridicules restriction btw!

  13. #13
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    Quote Originally Posted by Rudimenta View Post
    Yep that must be it... got a full system with loads of stuff, now the question how can i rename something back to the original name which i find of less priority. Ridicules restriction btw!
    100% agree, Neptune needs to do something about this (max number of renamed inputs) because many of us now have 10+ modules and associated probes/switches. 24 just doesn't cut it anymore...

  14. #14
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    Plus 4 rows on the dashboard shouldn't be that hard to program.... i have one more FMM module on order, i don't see how that is in anyway useful if i can not even rename those ports...

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    Quote Originally Posted by Rudimenta View Post
    Plus 4 rows on the dashboard shouldn't be that hard to program.... i have one more FMM module on order, i don't see how that is in anyway useful if i can not even rename those ports...
    Just noticed this was already found more than 6months ago and not been done anything about... cant believe it! Now i 8 FMM ports i cant name. Had to resort to changing temp probes back to the original name so i can at least have my first 4 FMM probes giving a correct name (i have 3x FMM module)

  16. #16
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    Anybody wrote Neptune direct about this and got a response?

  17. #17
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    Since we are not getting help here i opened a support ticket... this is just too annoying if you have 19 modules with multiple ports to be named...

  18. #18
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    "Thank you for your inquiry.


    Unfortunately 24 is the limit to the number of probes that you can rename with the classic Apex, the new 2016 can have up to 48. There is nothing that can be done to increase the limit on the classic Apex per the engineering team."

    Well that sucks!

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