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Thread: DC8 Help

  1. #1
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    DC8 Help

    Hello new to my Neptune Apex. It came with the apex brain, the screen and a DC8. I've been talking to Neptune support and they have helped me out a lot with all the programming. everything's programmed and should work but nothing plugged into the DC8 is working. I haven't been able tom get back ahold of Neptune yet but when I go to my dashboard and turn an outlet on manually it don't work neither. The guy I got it from says it most defiantly works, and I checked the phone cord and it has the four wires in it. Anybody have any suggestions?

  2. #2
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    Anyone help please?

  3. #3
    Master Control Freak RussM's Avatar
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    Post a screenshot of the Outputs page in APEX Fusion and a pic of the 4 little white switches on the DC8 please.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  4. #4
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    Thanks a lot!!!


  5. #5
    Master Control Freak RussM's Avatar
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    Flip all 4 switches up.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  6. #6
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    What does S4 set?

  7. #7
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    Hey thanks a million, I flipped the four switches up and turned the apex off and than back on and it works, yay, the only thing is that I can't get plug three to work, but 7 is slot better than none, thanks again!!!

  8. #8
    Master Control Freak RussM's Avatar
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    Quote Originally Posted by tdunmore2 View Post
    What does S4 set?
    It is unused. It was just easier to say all 4
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  9. #9
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    Understood, thanks.

  10. #10
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    Would u know why outlet 3 won't work and all the others do?

  11. #11
    Regular Vistor
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    could be a blown triac

  12. #12
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    Is that fixable?

  13. #13
    Regular Vistor
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    Not something I would recommend anyone tackle. some searching will find you where some people have done it but it is not for the faint of heart and you run the risk of messing up the rest of the unit.

  14. #14
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    K thanks, I'll just never use that outlet, 7's better than none

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