Display Blank

[windwaterwaves]

Last night it looks like the GFI tripped in my garage sump area. Reset GFI and everything comes back, apex fusion works and I can access the unit locally, but the display is blank. I have unplugged it and replugged it into the aquabus port, nothing. It is lit just no display.

Unit is 4 months old.

[jonmos75]

Last night it looks like the GFI tripped in my garage sump area. Reset GFI and everything comes back, apex fusion works and I can access the unit locally, but the display is blank. I have unplugged it and replugged it into the aquabus port, nothing. It is lit just no display.

Unit is 4 months old.

See if this link helps you get the display working.

[windwaterwaves]

Thanks, so I opened up modules and found 5 that said OK. Tried the update firmware on unit 1, no change, tried it on unit 5 (highest according to directions??) no change. Replugged it, no change, removed all of them except unit 1, (ok) tried update, no change, waited, repowered, deleted module from interface. Just eb8 module. Repowered display, did not return to modules, repowered apex, did not return to modules so now there is no "display" module.

Thoughts?

[jonmos75]

Support can try to put a special firmware and recover your display other wise you might need to send it in for repair.

[windwaterwaves]

Thanks Jon,

I have a ticket in with them, going to schedule something.

Ray

[jonmos75]

Ok, they should get you going.