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Thread: Port forwarding not working!!

  1. #1
    New User
    Join Date
    Jul 2016
    Location
    Australia
    Posts
    4

    Port forwarding not working!!

    Guys,
    Can you please help, I don't understand why it isn't working. I have a netcomm N300 wifi gigabit router -NF7. These are the steps I've done so far:

    1. Disabled DHCP on my apex controller
    2. Checked IP address on apex controller was 192.168.x.x (for security I've used x)
    3. Taken note of the gateway 192.168.x.x
    4. Port forwarding settings in my router configured which is now as follows: ID - 1 Service Port 9900, Server IP - (Apex controller IP address entered), Enabled - Ticked. I them saved these settings.
    5. Went to reef tronics website and used apex network diagnostic tool.

    It comes up saying DNS name resolution test: my DDNS resolved to an IP address which is a public IP address (IP address validity test) and matches my current location. (Location check)

    However the last check comes up saying the port number 9900 on my IP address is closed and does not respond.

    Can someone please help so I can connect to Apple IOS app.

    Thanks
    neil

  2. #2
    Master Control Freak RussM's Avatar
    Join Date
    Dec 2012
    Location
    California - US Pacific
    Posts
    22,463
    192.168.x.x addresses are private addresses - millions of routers use them. So posting the actual addresses of the Apex and default gateway does not present a security concern. No one can use that info in any way but to help you.

    That being said, the best thing to do is to skip the whole port forwarding hassle and use Apex Fusion instead of that old app.

    If you really feel you
    must use the old app, post screen shots of the Apex network settings and of the router port forwarding rule you have configured.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

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