Results 1 to 16 of 16

Thread: Graphs are not working

  1. #1
    Regular Vistor PrFishGirl's Avatar
    Join Date
    May 2014
    Location
    Philadelphia
    Posts
    39

    Graphs are not working

    There's no input on the graphs from my temp and ph probes. Any ideas how to fix it?
    Attached Images Attached Images

  2. #2
    Regular Vistor
    Join Date
    Feb 2015
    Location
    Fort Worth, TX
    Posts
    40
    I am interested in this as well. My fusion has suddenly stopped displaying graphs. Last day that a graph was listed was on 9/3.

  3. #3
    New User
    Join Date
    Nov 2016
    Location
    Bay Area, CA
    Posts
    6
    Just set up my controller on Friday, still no graphs. What's the deal?

  4. #4
    Frequent Visitor MikeJT's Avatar
    Join Date
    Nov 2016
    Location
    US, PACIFIC
    Posts
    57

    No Graphing of Data & no data

    Quote Originally Posted by PrFishGirl View Post
    There's no input on the graphs from my temp and ph probes. Any ideas how to fix it?
    I also have no history data on fusion. Apex.local is collecting data. Current data is displayed on fusion. Whats wrong?

  5. #5
    New User
    Join Date
    Nov 2016
    Location
    Vancouver
    Posts
    5
    Hey all
    I am brand new here and just set mine up as well and nothing here for me either..

  6. #6
    New User
    Join Date
    Nov 2016
    Location
    Bay Area, CA
    Posts
    6
    I wrote directly to Neptune, they advised to remove your controller from your apex fusion account, and the. reconnect following the getting started guide, and my graphs started showing up the following morning

  7. #7
    New User
    Join Date
    Nov 2016
    Location
    Vancouver
    Posts
    5
    Good thing I just started haha thanks! i will give that a try

  8. #8
    New User
    Join Date
    Nov 2016
    Location
    Vancouver
    Posts
    5
    Made those changes, I hope they show up tomorrow haha

  9. #9
    New User
    Join Date
    Nov 2016
    Location
    Vancouver
    Posts
    5
    Looks like my graphs are still not showing up.
    I disconnected the main unit, did a network reset and even did a full memory wipe on the main unit.

    Hmmm..

    Any other ideas?

  10. #10
    Frequent Contributor
    Join Date
    Apr 2013
    Location
    Santa Cruz, CA
    Posts
    1,842
    On page 145 of the comprehensive reference manual it describes how to possible correct corrupted logs and this could be why you are seeing them on local and not Fusion

    Capture5.PNG
    Jon

  11. #11
    New User
    Join Date
    Nov 2016
    Location
    Vancouver
    Posts
    5
    Everything is fixed now, I just had to re-update the Apex again and bam! this morning it works

  12. #12
    New User
    Join Date
    Apr 2018
    Location
    est
    Posts
    2
    Quote Originally Posted by tekashr View Post
    Everything is fixed now, I just had to re-update the Apex again and bam! this morning it works
    i had this issue and just has to reboot thankfully

  13. #13
    Frequent Visitor
    Join Date
    Aug 2016
    Location
    Clear Lake Iowa
    Posts
    56
    Had the same issue, inquired on a prior post. Next day getting e-mails of Apex loosing comm. after checking a few things, no control of anything and all modules are flashing. lucky BRS has next day Saturday. spent the weekend reprogramming new 2016.

  14. #14
    New User
    Join Date
    Dec 2015
    Location
    Alliance, OH
    Posts
    13
    Mine is doing this with blank graph images on fusion BUT on local web page 192.168. its ok,,, i have rebooted and the modules are up to date.

    - - - Updated - - -

    Capture.JPG

  15. #15
    New User
    Join Date
    Dec 2015
    Location
    Alliance, OH
    Posts
    13
    nevermind second reboot and waited 15 or 20 min and data is now showing,,, weird though

  16. #16
    New User
    Join Date
    Feb 2018
    Location
    US, Eastern
    Posts
    1
    I've had this problem recently. I did not accept just deleting logs. We found a synchronization problem in the time between the Apex Local and Apex Fusion systems. This first happened to me in March (2018) around Daylight Savings adjustment. It reported all logging had stopped, while it showed local it did not show in fusion. As first step support looked to delete the logs. We got it working again, finding after the log deletion there was an inconsistency between time in the device and time on ApexFusion (which showed three days ahead). Correct sync resolved.

    This time my setting to synchronize via NTP was found to be off. This again allowed the ApexFusion and ApexLocal to get out of sync. Turning on and resetting resulted in graphs displaying again within 24 hours. Maybe the delay in time synchronization?

    Either way, if you have issues with graphs not showing, check time synchronization between your local and the Fusion web. Good first check before you start deleting things.

Similar Threads

  1. Help! Why is the graphs on main page not working
    By claverjg in forum A2 Apex/ApexEL and A3 Apex Pro/Apex/Apex Jr
    Replies: 4
    Last Post: 05-14-2018, 20:21
  2. Help! Graphs not working
    By PrFishGirl in forum Apex Classic/Apex Lite/Apex Jr
    Replies: 0
    Last Post: 07-27-2016, 03:14
  3. Graphs not working for outlets
    By zachhll in forum Apex Classic Dashboard
    Replies: 8
    Last Post: 12-01-2014, 07:44
  4. Question: graphs and data not working after update
    By jrlamountain in forum Apex Classic/Apex Lite/Apex Jr
    Replies: 5
    Last Post: 10-18-2014, 08:20
  5. graphs on the dashboard not working
    By barnfrog in forum APEX Fusion
    Replies: 3
    Last Post: 09-12-2014, 12:04

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •