Originally Posted by
Erasmus
I have been having the same problem, and just confirmed I also have abnormally high ping times (and even losses). (FWIW my Apex is hard-wired, and no other devices on my home network have been having any problems.) This only started happening a few days ago, and is incredibly frustrating. Can the format/reinstall be done by the user? If so, how? Or do we have to get support to do it for us remotely? (Of course it's the beginning of a holiday weekend...)
kimball:~>ping 192.168.142.213
PING 192.168.142.213 (192.168.142.213): 56 data bytes
Request timeout for icmp_seq 0
64 bytes from 192.168.142.213: icmp_seq=1 ttl=64 time=3.800 ms
64 bytes from 192.168.142.213: icmp_seq=2 ttl=64 time=372.560 ms
64 bytes from 192.168.142.213: icmp_seq=3 ttl=64 time=658.013 ms
Request timeout for icmp_seq 4
64 bytes from 192.168.142.213: icmp_seq=5 ttl=64 time=579.149 ms
Request timeout for icmp_seq 6
64 bytes from 192.168.142.213: icmp_seq=7 ttl=64 time=641.749 ms
Request timeout for icmp_seq 8
64 bytes from 192.168.142.213: icmp_seq=9 ttl=64 time=535.851 ms
64 bytes from 192.168.142.213: icmp_seq=10 ttl=64 time=163.808 ms
64 bytes from 192.168.142.213: icmp_seq=11 ttl=64 time=596.045 ms
64 bytes from 192.168.142.213: icmp_seq=12 ttl=64 time=224.829 ms
64 bytes from 192.168.142.213: icmp_seq=13 ttl=64 time=485.990 ms
64 bytes from 192.168.142.213: icmp_seq=14 ttl=64 time=117.595 ms
64 bytes from 192.168.142.213: icmp_seq=15 ttl=64 time=537.727 ms
64 bytes from 192.168.142.213: icmp_seq=16 ttl=64 time=166.274 ms
64 bytes from 192.168.142.213: icmp_seq=17 ttl=64 time=449.527 ms
64 bytes from 192.168.142.213: icmp_seq=18 ttl=64 time=77.840 ms
Request timeout for icmp_seq 19
64 bytes from 192.168.142.213: icmp_seq=20 ttl=64 time=209.345 ms
^C
--- 192.168.142.213 ping statistics ---
22 packets transmitted, 16 packets received, 27.3% packet loss
round-trip min/avg/max/stddev = 3.800/363.756/658.013/215.132 ms
kimball:~>
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