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Thread: Please help.. i keep loosing my network connection..

  1. #1
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    Please help.. i keep loosing my network connection..

    hello,
    i have had this system installed for a few years and suddenly i am not able to get onto the classic dashboard, and the fusion app kicks me off and disconnects with every other key stroke.. i have reset and reprogrammed everything 5 times and continue to have the same problems. i am in need of help!!

  2. #2
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    this forum is awful!! neptune systems needs better tech support! absolutely ridiculous!! i have invested over 5000 dollars in apex equipment and can't get a single freekin question answered! its soo frustrating

  3. #3
    Master Control Freak RussM's Avatar
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    Dec 2012
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    This is a Community forum, not official tech support. For technical support from Neptune Systems, utilize the proper channel: https://www.neptunesystems.com/support/contact-support/
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  4. #4
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    LOL... yeah and tech support tells me to go on the forum!! i just want to call someone and tell them what my problem is when i am with my controller!!! not ask a question and then wait for 2 days for an answer when I'm not near the unit!! its a viscous circle! I'm very disappointed all around with this forum and apex tech support! i get 0 results

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