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Thread: EB8 outlet power stuck ON

  1. #1
    New User
    Join Date
    Aug 2014
    Location
    Allentown, PA
    Posts
    11

    EB8 outlet power stuck ON

    Hello all, on my EB8 outlet 3 the power is stuck on no matter what i do to the setting or program. Is there anything that could be done to get it to be active again? any suggestions would be awesome. im handy an could take it apart if need be. Thanks in advance

  2. #2
    Master Control Freak RussM's Avatar
    Join Date
    Dec 2012
    Location
    California - US Pacific
    Posts
    22,463
    Contact Neptune technical support about repair.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  3. #3
    New User
    Join Date
    Jan 2017
    Location
    Montreal, Canada
    Posts
    3
    Did you find/get a solution?

    I have the same issue with outlet 1 on my EB8. I can't control it from Fusion, Apex Classic or display module unless I push an update to the outlet configuration. Then it will work for a while (less than a couple hours) and after that it is stuck in whatever state it is, usually on since I have a circulation pump plugged in it.

    Ivan

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