This sticky is for Apex Classic owners (Apex Classic, Apex Gold, Apex Lite, & Apex Jr). Apex 2016 owners, please see the sticky at https://forum.neptunesystems.com/sho...nd-Apex-(2016)

In order to get full functionality from your Radion Gen4 Pro and use the two additional color channels (warm white and violet), you must update your Apex Classic and your WXM to Apex Classic firmware release 4.51 or later.

Here are steps which must be performed in the order listed:

  1. Update your Apex Classic/Gold/Lite/Jr to the latest system firmware release. Download links and firmware update instructions are on the firmware download web page.
  2. Update the Apex web pages using the appropriate firmware update utility for Mac or Windows. Wait at least 60 seconds after the firmware update completes before attempting the web page update.
  3. Go to the Classic Dashboard Configuration -> Module Setup page.
  4. Select your WXM module, then select Update Firmware, then click the Submit Module Change button

    wxm-update.png

  5. After updating the WXM module firmware, verify that it shows as version 011(OK) as highlighted in orange in the image below.


    wxm-firmware.jpg

  6. Update your WXM module RF firmware: select the WXM again (if needed), select the WXM RF Firmware option, then click WXM Firmware Update button.

    wxm-rf-update.png

  7. The update process will take a few minutes to complete. You can monitor the update progress as seen here:

    wxm-progress.jpg

  8. After the RF update completes, wait an additional 60 seconds, then disconnect the Aquabus cable(s) from the WXM for a few seconds, then reconnect.
  9. The WXM should now show Rev 1.15 as seen below:

    wxm-rf115.png

  10. It may take several minutes before your Radion and Vortechs reattach to the WXM.... please be patient.


Note: If you recently purchased a WXM, it may already have module firmware version 011 (or later) and RF version 1.15 installed; if so, you need only update the Apex system-level firmware and web pages.