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Thread: Tile graphs missing in Fusion

  1. #1
    Frequent Visitor Reefman's Avatar
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    Tile graphs missing in Fusion

    I’m running a 2016 Apex which has been fine but I have lost all my tile graphs in the last day or two. The data’s obviously available as the charts show up fine as do the tile graphs on the desktop via Apex local. I’ve tried removing and replacing the tiles to no avail, I’m sure it’s something simple but how can I get them back. Thanks all.

  2. #2
    NSI Member Krazie4Acans's Avatar
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    Clear your browser cache or use another browser and see if they show back up.

  3. #3
    Frequent Visitor Reefman's Avatar
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    Tried that still blank

    Sent from my SM-G935F using Tapatalk

  4. #4
    Frequent Visitor riverchemistry's Avatar
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    Usually when this happens to me its because the data logs aren't logging in my Apex Local Dashboard. So fusions dashboard doesn't either.

    To fix this you'll need to log into the local classic dashboard and check the Data logs there. That's where they start. See if they're logging. If they're not than that's the problem. There's nothing logging fusion wont display anything.

  5. #5
    Frequent Visitor Reefman's Avatar
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    I'm assuming they are as apex classic dashboard via apex local displays the graphs on the tiles

    Sent from my SM-G935F using Tapatalk

  6. #6
    Frequent Visitor Reefman's Avatar
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    Still no solution to this any other suggestions

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  7. #7
    Frequent Visitor Reefman's Avatar
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    Anyone please?

  8. #8
    NSI Member Krazie4Acans's Avatar
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    Contact support. It seems that the user support out here doesn't have anymore ideas for you. I'd you do contact support and find the solution it would be awesome if you posted it here for anyone else having this same issue.

  9. #9
    Frequent Visitor Reefman's Avatar
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    thanks I will

  10. #10
    Frequent Visitor Reefman's Avatar
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    They've reappeared all of a sudden and I haven't done anything !! Customer support must be fantastic as they obviously have extraordinary powers and can sort things out before being asked !!

  11. #11
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    Hi Guys, im having this also right now. I figured it would solve by itself but to weeks later it hasnt been fixed. No updates available?

  12. #12
    Frequent Visitor MJNTWise's Avatar
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    Im new to the apex But after setting up mine the graphs dont show up in Fusion either

  13. #13
    Frequent Visitor MJNTWise's Avatar
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    Quote Originally Posted by MJNTWise View Post
    Im new to the apex But after setting up mine the graphs dont show up in Fusion either
    Mine showed up this morning. I guess it took 24 hrs to sync?

  14. #14
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    Quote Originally Posted by MJNTWise View Post
    Mine showed up this morning. I guess it took 24 hrs to sync?
    Im having the same issue. Was working fine for months and now nothing. The underlying data is there as when you click on the tile you get taken to the graph. On apex.local the data is showing on the tiles. Just not on Fusion on both my phone and pc??????

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