I need help getting out of bootloader mode. I have repeatedly applied the direct firmware update method on my Apex Jr. I can search for a controller using the current utilities, and the controller can only be found by unplugging it. I do capture a controller but everytime is a new IP address. It appears to be a randomly generated IP address and port, for example 254.97.175.154 port 32665. Sometimes a negative value for the port. I'll then manually change the IP address on my laptop to something similar (254.97.175.155) or else the firmware utility will not communicate. The utility appears to update, at first and according to the log, but then ultimately fails. I guess the subnet is also randomized and that could be a workaround to the problem but the browse utility does not provide any subnet information. So, bottom line, the controller thinks it updates firmware but it doesn't actually, and it perpetually stays in bootloader mode. I can see in the logs that the utility switches to OLD Bootloader, and that is also unsuccessful.

Does anyone have any guidance how to get the firmware into this device? I have done the direct method on a Mac and the network method on a Windows PC through a router. I can find the controller in both cases, but the result has been the same.

Here is the most recent log. I attached the past three days of logs too.apexlog.doc
2017-03-25 01:38:39 +0000 [INFO] Firmware update loading
2017-03-25 01:38:39 +0000 [INFO] Firmware update loaded successfully
2017-03-25 01:38:39 +0000 [INFO] Logging in to controller
2017-03-25 01:38:43 +0000 [INFO] Controller connect failed: Operation timed out
2017-03-25 01:38:43 +0000 [INFO] Controller login failed
2017-03-25 01:38:43 +0000 [INFO] Unlocking controller
2017-03-25 01:38:53 +0000 [INFO] Failed unlock attempt, retrying: Operation timed out
2017-03-25 01:39:03 +0000 [INFO] Failed unlock attempt, retrying: Operation timed out
2017-03-25 01:39:13 +0000 [INFO] Failed unlock attempt, retrying: Operation timed out
2017-03-25 01:39:23 +0000 [INFO] Failed unlock attempt, retrying: Operation timed out
2017-03-25 01:39:33 +0000 [INFO] Unable to unlock controller: Operation timed out
2017-03-25 01:39:33 +0000 [INFO] Operation timed out
2017-03-25 01:39:33 +0000 [INFO] Unable to update using new bootloader
2017-03-25 01:39:33 +0000 [INFO] Attempting update with old bootloader
2017-03-25 01:39:34 +0000 [INFO] Update failed
2017-03-25 01:39:34 +0000 [ERROR] Update failed: Operation timed out