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Thread: WAV high pitch squeal

  1. #1
    Frequent Visitor Torx's Avatar
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    Unhappy WAV high pitch squeal

    I installed the WAV starter kit last night and both WAVs have a high pitch squeal. Everyone in the house hears it. I only found one other thread on it and basically customer support did not help saying it is normal and the thread died off. I did open them and remove the impeller etc but it is still there. I will try again tonight. I am just wondering if anyone has had similar issues currently or if there is a suggestion or fix. It does not seem to be speed-dependent.

    https://forum.neptunesystems.com/sho...oming-from-WAV
    Current: 120 Gallon Peninsula DIY system.

  2. #2
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    So a second cleaning did not result in any changes. It is audible enough that I can record it on my phone, so it isn't just us having sensitive ears. Going to wait another day or so and then launch a ticket on Monday I guess.
    Current: 120 Gallon Peninsula DIY system.

  3. #3
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    No comments?

    I just emailed support, I guess I will see what they are saying. I have MPQD, WP, RW series pumps and never heard anything like this. Also when I turn the pumps ON or use pipeline, it is a very hard loud start each time the pump starts. It actually startled my wife and kids when it clicks on.
    Current: 120 Gallon Peninsula DIY system.

  4. #4
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    Great chat with support on the phone today, getting to the bottom of things quickly. Trouble shooting a few things and hopefully will be up and running 100% soon. I absolutely love the WAV in my tank. Blows Jebao out of the water. I was hesitant when they came out, but they have far out performed my expectations. Just need to get over this little hurdle.
    Current: 120 Gallon Peninsula DIY system.

  5. #5
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    I have the same problem. Any solution ?

  6. #6
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    Quote Originally Posted by Kosatbk View Post
    I have the same problem. Any solution ?
    I am still working with them at this point, so i am hesitant in responding further at this time.

    Sent from my SM-G925W8 using Tapatalk
    Current: 120 Gallon Peninsula DIY system.

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