Last night, we noticed one of the radions was off. Went closer to investigate, and it appears the whole apex system is down. All circulating pumps were off, and temperature was down to 19C. 1 radion off, the other on. apex fusion disconnected. Apex controller was a blue blank screen. Solid green light on the base controller, with flashing orange lights on all the modules and power bars.
I cant connect to the apex via fusion, and even on PC via Ethernet cable.
The radions and vortech pumps which were connected via the WXM module have been connected to a separaqte power source (not the apex), and they work for about 30 seconds and then power down. (is this becasue they need to have a working link to the WXM module?), or have they both been damaged somehow. Also one of the radions is doing the same thing.
My feeling is that the base unit has died, but since a cant get into it, I really cant test anything.
Any thoughts, suggestions or help would be appreciated.
Have sent a ticket to neptunesystems, and am waiting for a reply.
Im in Australia, so I cant just find a local retailer and get a new one to try.
No deaths in the tank yet, but it really is back to basics now until i find a solution.
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