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Thread: Cannot access to dashboard

  1. #1
    New User
    Join Date
    Jun 2017
    Location
    Paris, France
    Posts
    9

    Cannot access to dashboard

    Hi all,

    My birthday today ! I got a nice Apex 2016 but ......

    I began setup with wifi, everything looked nice but, at the end, error message "wifi connexion failed"... but...

    My Apex is connected to my network with Ip 192.168.1.36, which look nice. I can see it with the Apex App (I'm on a Mac).

    But impossible to connect to http://192.168.1.36:80

    Can you help ? Thanks.

    Lilian

  2. #2
    New User
    Join Date
    Jun 2017
    Location
    Paris, France
    Posts
    9
    Hi all,

    I made it working. The fact is that none of the protocols supported by my Internet Box (Orange Live box which is neither old nor really new model - Fiber 300 mb) work with the Apex 2016.

    Some are known as not working:
    WEP-128
    WPA-PSK/TKIP

    Some could work but are not:
    WPA2-PSK/AES
    WPA/WPA2 Mixed

    DHCP give an IP but communication does not work.

    Only one solution: to plug a dedicated router (with compatible protocol) on the box.

    So, if you cannot connect to dashboard with a wifi connection, check the protocol.

    Regards,
    Lilian

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