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Thread: Updated to newest firmware and now one of my EB8 will not stop clicking on an off of the outlets

  1. #1
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    Updated to newest firmware and now one of my EB8 will not stop clicking on an off of the outlets

    As mentioned. I updated to the latest firmware and now my EB8 continues to make a clicking noise and the outlets turn on and off constantly like every 2 seconds. Please help as I don't know how to fix it.

    Thanks!

  2. #2
    Frequent Contributor zombie's Avatar
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    Try updating your module firmware on the EB8.

    You might be an engineer if...You have no life and can prove it mathematically.

  3. #3
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    I've already tried updating the module firmware without success. Not sure what to do next.

  4. #4
    Frequent Contributor zombie's Avatar
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    Check your outlet programming. Clicking means outlet 4 or 8 is turning on/off.

    You might be an engineer if...You have no life and can prove it mathematically.

  5. #5
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    I've deleted and updated the programming for all of the outlets on that particular EB8. Also, it's all of the outlets that are switching on and off. Not just 4 and 8. Not sure what to do. I also tried the update again as well and still no solution.

  6. #6
    Frequent Contributor zombie's Avatar
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    I would contact support then. The only other thing I could think of trying is to unplug the EB, delete the module in the classic dashboard, then plug it back in and reprogram it.

    You might be an engineer if...You have no life and can prove it mathematically.

  7. #7
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    This exact thing happened to me. No issues with EB8, as soon as the update was processing it started clicking and flashing on 6 of 8 outlets. I was under the one year warranty and it's being RMA'd to neptune. Hope you find a solution but it may need to go in for repair?

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