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Thread: WXM - wrong aquabus connector provider?

  1. #1
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    WXM - wrong aquabus connector provider?

    Just received my WXM module in the mail today. Opened it up and went to connect it to my energy bar 8 and noticed that the connector provided with the WXM had an aquabus port on one end and a mini-a port on the other. What am I supposed to plug the mini-a connector into? The apex, energy bar, nor the XWM itself have a mini-a port, so I don't understand why this connector was included with the WXM.

  2. #2
    Master Control Freak RussM's Avatar
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    Please post a pic of what you are referring to.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  3. #3
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    Sorry, after looking at more examples of USB connectors, it's actually a mini-b. Either way, none of the Apex devices have this type of plug. Example picture of the connector below.
    USB-V2-cable-type-a-male-to-mini-type-b.jpg

  4. #4
    Master Control Freak RussM's Avatar
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    Was the WXM purchased new? If so, was the black and white security tape intact? If the WXM was new and in a sealed box, submit a Neptune technical support request. https://www.neptunesystems.com/support/contact-support/
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

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