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Thread: EB8 Outlet 7 stuck ON

  1. #1
    Frequent Visitor Torx's Avatar
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    EB8 Outlet 7 stuck ON

    I noticed my tank was warm today, but I thought it was just the day. When I went into my fish room and noticed that one of the heaters were on despite my tank being over set temp. After playing in Fusion, the outlet 7 on one of my EB8's 4_7 stays on despite programming or switch position. It is a 300w heater, I have also tried the Maxpect Razor 120w and it still stays ON. It is 4 years or so old, so way out of warranty. I have tried support, but they are requesting to mail it in and although I have 3 EB8's I do not have a replacement to use while it is gone. The other 2 are in different locations around the house and can not combine them.

    I did see the RC thread about replacing the Triac, has anyone here done this before? They are cheap enough to buy and can be done in an afternoon as apposed to going a week or so without it while Neptune repairs it. Plus after repair and shipping I will be almost at half the price of a new one as I am in Canada. They really need a Canadian repair location.
    Current: 120 Gallon Peninsula DIY system.

  2. #2
    Frequent Contributor zombie's Avatar
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    EB8 Outlet 7 stuck ON

    Shouldn't be terribly difficult since you're familiar with electronics but it's against forum rules to post any specifics on repairing internals so if anybody does post any instructions or anything like that it's gonna get taken down by forum staff.

    You might be an engineer if...You have no life and can prove it mathematically.

  3. #3
    Frequent Visitor Torx's Avatar
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    Oh, it has been so long since I signed up I hadn't realized that was a no no. I won't post anything about the repair then.

    Sent from my SM-G925W8 using Tapatalk
    Current: 120 Gallon Peninsula DIY system.

  4. #4
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    Fwiw I'd just buy a new eb8 and when it arrives try to fix the triac. It never hurts to have a spare.


    Sent from my iPhone using Tapatalk

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