Apex.local not working

[Stephj03]

Purchased a lightly used Apex a while back, just getting around to setting it up.

No display, just what comes in the box

Controller LED settled to orange on power up so I engaged the reset button for 5s.

LED resettled to blue, I now see the apex setup in wifi networks on my phone,

I try to navigate to apex.local and the browser hangs

Same result trying to navigate to just apex

Same result when manually entering the IP addy associated with the apex setup.

How do I get past this?

Again no display so token prob isn't going to happen.

Fwiw the number associated with the apex setup is different than the serial number on the unit.

Can anyone help?


Sent from my iPhone using Tapatalk

[Stephj03]

Serial Number from the sticker on the unit reads: 4720

Wifi network reads: Apex Setup_-117507191


Sent from my iPhone using Tapatalk

[RussM]

Serial Number from the sticker on the unit reads: 4720

Wifi network reads: Apex Setup_-117507191

Submit a support request. https://www.neptunesystems.com/support/contact-support/