Can no longer access Apex

[Breakthecycle2]

You were using a gaming adapter right? Mine worked great for a long time until suddenly it didn't. I ended up running a hardwire after that happened. I needed to use my displays to reset the ip addressing manually. I had them unplugged at the time and had to find them.


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I used to, but it went out on me too, so I switched to a wifi extender with ethernet port and have it directly plugged into the apex.

[Breakthecycle2]

So I have an appointment tomorrow with a rep, but I have a question. What color should the lights be at the ethernet port?

[RussM]

The amber LED on the network jack should be lit at all times the Apex has power. The green LED should be lit when it is connected to another Ethernet device, like your router.

[Breakthecycle2]

The amber LED on the network jack should be lit at all times the Apex has power. The green LED should be lit when it is connected to another Ethernet device, like your router.

OK. Thats what they are.

[Breakthecycle2]

So very weird. The tech called me today and we sent the first half hour trying to figure out why the extender wasn't working. I rebooted the APEX several times and then we plugged the apex directly to my laptop. It worked that way, so we left it as I should call the extender company or get a new one. As soon a we hung up, I could n longer even get it opened directly through the APEX. I rebooted again, and all of a sudden it works like normal. Very strange.