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Thread: IOS Test Notifications Not Working

  1. #1
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    IOS Test Notifications Not Working

    I'm trying to send a test notification message to my iPhone using the options notifications screen. I click on test and get Success Message queued for delivery but the notification never arrives. I checked Apex Fusion on the iPhone and notifications are turned on after reloading the ap. The notifications have worked in the past.

  2. #2
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    Quote Originally Posted by jamesreich View Post
    I'm trying to send a test notification message to my iPhone using the options notifications screen. I click on test and get Success Message queued for delivery but the notification never arrives. I checked Apex Fusion on the iPhone and notifications are turned on after reloading the ap. The notifications have worked in the past.
    I'm having the same issue. Can somebody confirm this? I really need to keep tabs on my tank temp during the hot summer.

    My iOS Neptune Apex notifications are ON and so are my notifications for my Apex in fusion.

    Set OFF
    If TEMP > 82.0 Then ON
    If TEMP < 75.0 Then ON

  3. #3
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    Running iOS 10.3.3

    May that be the reason? I know Apple recently updated it for security purposes.

  4. #4
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    I'm running IOS 10.3.3 At least email and text notifications are working.

  5. #5
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    Same problem for me too got to be 10.3.3, emails starting going to spam too so that was fun for a moment no alerts :-(. Got emails working again now so still got that :-)

    - - - Updated - - -

    Also I thought delete the notification and redo but now I can't even redo it. The setting for it has gone :-/ anyone got the same issue?

  6. #6
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    Bump! Can anyone else confirm this? Do I need to email neptune support? I've checked that my iOS notifications were on for the Apex app and they are. My notifications code has not changed for months either, but I will post it below. The audible alarms work as well. This happens on BOTH my Apex's connected to Fusion, by the way...

    notifications code

    Set OFF
    If TEMP > 82.0 Then ON
    If TEMP < 75.0 Then ON
    If LEAK1 CLOSED Then ON
    If RODI CLOSED Then ON
    If SKIM CLOSED Then ON
    If FFM2 CLOSED Then ON
    If HIGH CLOSED Then ON
    If ORP < 220 Then ON
    If ORP > 320 Then ON
    If Error ATO Then ON

    other apex

    Set OFF
    If TEMP > 82.0 Then ON
    If TEMP < 75.0 Then ON

  7. #7
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    I just cycled my Apex 2016 power and just received notifications from Apex Fusion. It looks like the issue fixed itself.

  8. #8
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    Yup. Looks like notifications are working again. Or at least the test ones are...

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