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Thread: Weird issue with one outlet.

  1. #1
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    Weird issue with one outlet.

    I recently upgraded from kalk to 2 part, and didn't have a high flow area in my sump to put my dosing pump's output. so I bought a small hydor powerhead and just planned on having my apex turn on the power head when the dosing was occurring (top and bottom of the hour). I moved a plug for a sump light and replaced it with the new powerhead, and tested out my new programming for it. Thats when the weird part comes in. The outlet will turn on the pump on fine, but wont turn it off. The programming wont turn it off, turning it off on the apex fusion by sliding it to off wont work, nothing short of unplugging the plug turns off the pump. I then tried plugging the sump light back in to test it, and that goes off and on fine; with the programming and sliding the button on my phone. I dont understand how the outlet works for one piece of equipment, and not the other.

    Any ideas?
    Or should i call customer service?

    Thanks!
    Klatt

  2. #2
    Frequent Visitor
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    If it is plugged into outlet 4 or 8 on an EB8 then move it to one of the other outlets. Small loads are not handled well on those TRIAC outlets due. They turn on but won't turn off

  3. #3
    Master Control Freak RussM's Avatar
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    Frogfish has it backwards. You need to use EB8 outlet 4 or 8 for that pump - don't use outlets 1-3 or 5-7 for that pump. See the sticky post at the top of this sub-forum for more details.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  4. #4
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    Details details! Backwards smackwards!

    Thanks for for the correction Russ

  5. #5
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    Perfect, thanks guys!

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