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Thread: Apex IOS question

  1. #1
    New User
    Join Date
    Aug 2017
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    Oceanside, CA
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    9

    Apex IOS question

    So I got a 2016 apex question. I bought it last week, hooked it up and everything is working except. On the IOS app I can not access the energy bar. The background is greyed out and I can not click on the settings gear or turn anything on or off. I can do it off the website just not the app. I can access the probes of the app just not the energy bar. Am I doing something wrong or can you not access the energy bar off the app.


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  2. #2
    Master Control Freak RussM's Avatar
    Join Date
    Dec 2012
    Location
    California - US Pacific
    Posts
    15,749

    Apex IOS question

    The gray bars are safety covers, which are on by default on touchscreen devices.

    Individual safety covers may be opened by swiping left. Swipe right to close.

    You can open or close all at once using the horizontal arrow button in the upper right of the dashboard.
    I'm not a Neptune support rep. Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  3. #3
    New User
    Join Date
    Aug 2017
    Location
    Oceanside, CA
    Posts
    9
    Thanks so much that did the trick


    Sent from my iPhone using Tapatalk

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