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Thread: Power Bar has no power plugged into the wall

  1. #1
    New User
    Join Date
    Jul 2017
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    New Jersey
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    1

    Power Bar has no power plugged into the wall

    I have a question. My power bar when I plug it into the wall I have no power
    If I plug in my DOS and DDR which also has a power cord, and connected by usb to the head unit, everything has power. if I unplug the power from the DDR/DOS I lose power to everything. They are both plugged directly into the wall for power.

    Think this means my power bar is bad....

  2. #2
    New User
    Join Date
    Oct 2016
    Location
    Miami
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    4
    I have the same problem with my E832. It only powers up if I use an auxiliary power supply on the base unit. I called tech support and they said that they had never heard of this issue.

  3. #3
    Master Control Freak RussM's Avatar
    Join Date
    Dec 2012
    Location
    California - US Pacific
    Posts
    22,464
    Both of you should contact tech support.
    https://www.neptunesystems.com/support/contact-support/
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

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