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Thread: Base Unit not suddenly not connecting to modules

  1. #1
    New User
    Join Date
    Sep 2017
    Location
    Chicago
    Posts
    1

    Base Unit not suddenly not connecting to modules

    Hi Everybody.

    I have had my Apex Classic for about 10 years. (2) EB8s, temp, Ph, orp probes, WXM, and a couple of other modules.

    Everything has worked beautifully for years.

    Noticed the lights have not been running the way they are programmed since yesterday. Today, walked by the Display Module, and it has some weird text on it. Once in a while the system needs a reboot, so I pull the power cable and plug back in.

    Now, no display, and all modules blinking orange. Base unit is green.

    I conduct a firmware update, which was successful, and update webpages. I can still access the Apex online, but the system is clearly in fallback.

    Under the configuration tab, all of my listed modules list (OLD), but I can't update them, because the base unit isn't communicating. When I click the update radio, and submit, it says starting update in 10 seconds, and then does nothing.

    I have tried multiple resets of the system, and the base unit just refuses to communicate with any of the modules.

    Any help?

  2. #2
    Frequent Visitor
    Join Date
    May 2014
    Location
    Portugal
    Posts
    389
    Have you tried to change the aquabus port? both from EB and Apex Classic!

    if Apex Classic is green and everything is in fallback it seems that the comunication between APEX and the modules are not ok.

    I would suggest to disconnect all the Aquabus cable and connect one by one to identify either the bad port or the bad cable!

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