Hello All,
I wasn't sure where to post this as I have seen a lot of salinity probe issues here. Trouble is mine calibrates OK yet the reading constantly and slowly rises over the course of a day. I opened a ticket after I first noticed it. I followed the instructions the rep gave me and because my calibration solution was gone used a saltwater mix at 1.026sg which he said would work fine. He also assured me there was no need to condition or soak the probe for several hours or days.
I did the manual calibration as instructed and everything looked fine the readings settled as they should have and the probe read 34.7 in the solution. I left it in the container for an hour and it rose almost 2 points. Now since I keep my tank at 1.026 I set the probe in the tank for a full day and now it is at 41.4. I only use RO/DI water and keep it topped off daily. There is no way the level is that high. I just double checked with my hydrometer and a refractometer which actually read 1.025. I am waiting on another reply from support.
This is nuts. I got this system a little over a week ago and it has one nightmare after another starting with the 1 1/2 days it took for wifi setup. I know the probe will probably not be dead accurate but it would be a useful tool (if it was at least close) for tracking trends etc.
For the cost of this system all I can say is I hope I didn't make a big mistake getting it.
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