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Thread: Eb8 relay outlets not working

  1. #1
    New User
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    Eb8 relay outlets not working

    I can not get either of my relay outlets (outlets 4 and 8) to work. Ive set them both on, plugged in a lamp, and nothing. I've unplugged the power bar and aquabus, and nothing. It seems unlikely that both have died, although I did get it used when I bought my new tank. Any ideas?

  2. #2
    Master Control Freak RussM's Avatar
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    Those are outlets 4 & 8; if you are sure that you are controlling those two with the right dashboard sliders, contact Neptune technical support about diagnosis and possible repair. https://www.neptunesystems.com/support/contact-support/
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  3. #3
    Frequent Visitor Torx's Avatar
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    Blenheim, Ontario
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    I am not sure off hand on the relay outlets, but I recently fixed my own triac outlets. I found a walkthrough on anoither site and I am comfortable with circuit board work. Unfortunately you can not discuss physical repair advice here. You may want to try to contact support.

    Sent from my SM-G950W using Tapatalk
    Current: 120 Gallon Peninsula DIY system.

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