Results 1 to 2 of 2

Thread: Losing will to live over new apex ( 2016 ) - after update

  1. #1
    New User
    Join Date
    Sep 2017
    Location
    UK
    Posts
    2

    Losing will to live over new apex ( 2016 ) - after update

    Hi all i took the plunge and bought the latest apex 2016 model. After linking it with fusion i ran it for a week just with the probes before attempting to add my heaters and fuge light to the energy bar. After doing so and sorting the settings with them i decided to do the latest update before calling it a night. Straight after completing it i seen the orange light was out indicating i wasnt connected to the router therefor also being kicked off fusion. I then tried doing the update via the web face after a reboot was unsuccessful ,i got all the way to end with this before it failed . On closer inspection and a read online i realised the lights which indicate the apex was hard wired to the router wernt on so it was never going to be able to complete the update anyway. I then also realised the energy bar was flashing amber . As you can prob tell im not massively computer friendly and didnt realise how much u had to be to be familiar with the apex. Has anyone else had this problem after an update and/or could explain why im in the situation im in. Many thanks in advance. Robbie

  2. #2
    Frequent Visitor rkpetersen's Avatar
    Join Date
    Jun 2017
    Location
    Near Seattle
    Posts
    940
    It can be a tricky piece of equipment, definitely. When it works, it works well and is amazing. When it doesn't...

    You should put in a ticket with tech support right now, if you haven't done so. They will get back to you directly, and attempt to directly access your system and/or talk you through fixing things. If you're getting any lights at on the controller and energy bar, they can probably help you.

Similar Threads

  1. Help! Aquarimate Live and Apex integration
    By trhbay in forum APEX Fusion
    Replies: 2
    Last Post: 06-10-2020, 17:22
  2. apex 2016 energy bar flashing orange after update
    By CARPET12NEM in forum EnergyBars 832 / 632 / 8 / 6 / 4
    Replies: 2
    Last Post: 04-02-2019, 12:44
  3. Can't Update AOS on APEX 2016
    By kkok in forum A2 Apex/ApexEL and A3 Apex Pro/Apex/Apex Jr
    Replies: 3
    Last Post: 09-15-2018, 10:39
  4. Apex 2016 edition Losing network after firmware update
    By Raxnar in forum Apex Classic/Apex Lite/Apex Jr
    Replies: 14
    Last Post: 05-23-2018, 14:10
  5. Help! APEX 2016, Added PM1. Firmware Update doesn't work, pls HELP
    By ckpark00 in forum A2 Apex/ApexEL and A3 Apex Pro/Apex/Apex Jr
    Replies: 0
    Last Post: 12-20-2016, 18:06

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •