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Thread: apex 2016 energy bar flashing orange after update

  1. #1
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    apex 2016 energy bar flashing orange after update

    Hi chaps , i should start this by stating im not massively computer friendly but hoping some advice on here can help me get back on track. I done a system update on my new apex 2016 and since then my energy bar is flashing orange and my apex has lost connection with my router and fusion. Can anyone explain why its done this please. Ive tried turning it on off and tried another update with the apex hard wired to the router but dont think its got any power at all via the energy bar. Many thanks for any advice .Robbie

  2. #2
    Frequent Visitor rkpetersen's Avatar
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    First thing, you should put in a ticket with Neptune tech support. They'll get back to you and take a direct look at your system remotely and maybe be able to fix it right up.

    I'd probably try a couple things myself, because I'm impatient and unwilling to wait for a call back, but I wouldn't recommend this approach for everyone.

  3. #3
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    did you fix your energy bar? if so how? thanks

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