Help Please:Apex is cycling on and off

[abcfish]

Have had my apex the new model up and running with no issues but this morning, it seems that possibly the power bar is cycling on and off and repeatedly. You can hear it click then it does the colored lights on the bar and base unit, about the time they go orange it does it over again. Its not long enough for it to shut my pumps down but causing it to disconnect from everything. I of course tried unplugging it etc. Any other suggestions? Thanks

[RussM]

Submit a technical support request. https://www.neptunesystems.com/support/contact-support/

[abcfish]

Support ticket submitted, do they answer them on the weekends?

[abcfish]

After several hours of myself and on phone with neptune support, finally figured out it was the netune ATO pump, it is only a couple month old but when it came on was shorting the whole system and causing the reboots. Thought I would share it.

[rkpetersen]

Thanks that's good to know; file it for future reference. Also reassuring that Neptune support found and solved the problem with you.