Hi Guys I know its a simple fix but this is doing my head in...
None of my outlets are working , status light are Green also have this firmware 4.32_7A14.... whats going on ?
Tony
Hi Guys I know its a simple fix but this is doing my head in...
None of my outlets are working , status light are Green also have this firmware 4.32_7A14.... whats going on ?
Tony
Look at the Module Setup web page and make sure you don't have a ghost module defined.
Al
I do not work for Neptune. Please do not send me PMs with technical questions or requesting assistance - use the forums!
For Neptune support send an email (don't call) to: [email protected] .
Manuals for all products including the Comprehensive Reference Manual can be found here.
ok went into controller and deleted all modules now only have 1 working plugged in camera works fine on line but not on fusion...
I only have 1 outlet working , how do I get the other outlets to work?
For the outlets not working, enter this program manually:
Set ON
Then make sure the outlet is set to AUTO on the Dashboard and not OFF.
Plug in a table lamp to each outlet and test.
Al
I do not work for Neptune. Please do not send me PMs with technical questions or requesting assistance - use the forums!
For Neptune support send an email (don't call) to: [email protected] .
Manuals for all products including the Comprehensive Reference Manual can be found here.
Set manually where on the Apex under what setup-outlet Setup?
On the native dashboard it's Configuration - Outlet Setup. Make sure you select Advanced Mode
In Fusion, you select the outlet then click on the 'Basic View' icon. Make sure to click the cloud update button when done.
Al
I do not work for Neptune. Please do not send me PMs with technical questions or requesting assistance - use the forums!
For Neptune support send an email (don't call) to: [email protected] .
Manuals for all products including the Comprehensive Reference Manual can be found here.
https://www.dropbox.com/s/j908d6bumb...24.26.png?dl=0
where from here...
I dont know where my outlets are I have 6 off...
Your outlets are listed there. Highlight one and press enter.
Post a screen shot of your Dashboard. Let's make sure they're all turned ON.
Al
I do not work for Neptune. Please do not send me PMs with technical questions or requesting assistance - use the forums!
For Neptune support send an email (don't call) to: [email protected] .
Manuals for all products including the Comprehensive Reference Manual can be found here.
Just thinking is there a way to reset my Apex again I'm having so much problem With a this crap I put on earlier when playing with it...
I think you'll just dig yourself a deeper hole.
Al
I do not work for Neptune. Please do not send me PMs with technical questions or requesting assistance - use the forums!
For Neptune support send an email (don't call) to: [email protected] .
Manuals for all products including the Comprehensive Reference Manual can be found here.
https://www.dropbox.com/s/w82n1c3r2d...44.51.png?dl=0
I pressed the 1st one...then took a screen shot for you to proceed...letting you know that im on a tablet so may be different choices.
Here is the outlet change I made it's the 1st one...
Untitled.png
Here you can see I changed the name to Outlet 1 and set the program...
000.png
Finally how my fusion is now as you can see outlet 1 set to AUTO as you ask...
ttt.png
Got my cam working but not on my energy bar normal outlet.
I still don't have any of my Energy Bar outlets working, my goal is to get #1 outlet going then do the others...
Regards Tony
Hello,
For me was automatic. All physical outlets appeared in classical dashboard and fusion.
Can you please post your module setup?
In the APEX web page (http://apex/) go to configuration --> module setup.
Then delete all the EB modules you have there and restart APEX. I think you might have some ghost outlets or you deleted one by one.
This should show again the power bar connected.
All the best,
Rui
OK done... now how do I restart my apex?
Cannot check now fusion is down
But do you have the 6 outlets now in classical dashboard?
But you haven't responded to my question.
Do you have the outlets in the classical dashboard?
No physical outlets are apearing in the classical dashboard.
Can you share the modules view?
Do you have teamviewer or skype?
Untitled.png
This is what I have don't understand these!
skype trimix1965
111.png
- - - Updated - - -
Fusion is back online
You need for those physical outlets to appear.
Can you disconnect the aquabus cable, power off apex, power on apex and then connect the EB6 to another aquabus port?
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