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Thread: Weird clock issue

  1. #1
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    Weird clock issue

    Hi,
    I have a weird clock issue since yestrday's Fusion update.

    Anybody else have this? The numbers are not centered on the tile and the font is different.
    Attached Images Attached Images

  2. #2
    Master Control Freak RussM's Avatar
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    Clear your browser cache then reload the Dashboard
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  3. #3
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    Quote Originally Posted by RussM View Post
    Clear your browser cache then reload the Dashboard
    Tried that first, still the same.
    IE/Windows 7 laptop.
    FWIW iPhone displays OK as well as Fire tablet.
    Weird..

  4. #4
    Master Control Freak RussM's Avatar
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    What version of IE?
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  5. #5
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    Quote Originally Posted by RussM View Post
    What version of IE?
    11.
    11.0.47 to be exact.

  6. #6
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    If you try Chrome or Fire Fox is the clock shown correctly?
    Jon

  7. #7
    Master Control Freak RussM's Avatar
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    This issue when using IE (only IE) has been reported to the Fusion developers.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  8. #8
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    Thanks Russ.
    I guess there will be a bug fix issued at some point.

  9. #9
    Master Control Freak RussM's Avatar
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    Yes, a transparent update to Fusion will happen when the fix is ready - you won’t need to do anything
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  10. #10
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    It's also like that on Safari

  11. #11
    Master Control Freak RussM's Avatar
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    Quote Originally Posted by mlandscape View Post
    It's also like that on Safari
    What device?
    What operating system version?
    if the OS is macOS, what Safari version?
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  12. #12
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    On a Mac 10.13.1 with Safari 11.0.1



    Quote Originally Posted by RussM View Post
    What device?
    What operating system version?
    if the OS is macOS, what Safari version?

  13. #13
    Master Control Freak RussM's Avatar
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    The Fusion developers have pushed an update to APEX Fusion. If anyone is still seeing a misaligned time display on the dashboard, clear your browser cache or press & hold a SHIFT key and click the reload button.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  14. #14
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    Quote Originally Posted by RussM View Post
    The Fusion developers have pushed an update to APEX Fusion. If anyone is still seeing a misaligned time display on the dashboard, clear your browser cache or press & hold a SHIFT key and click the reload button.
    Fixed on Windows based platforms running IE.
    Thanks!

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    Is this an update since the recent Fusion update. If so that is not showing for me.
    I have cleared cache a number of times and even tried the hold SHIFT and reload and still not corrected in Safari
    Incidentally it is the same problem on the iPhone Fusion App

    Quote Originally Posted by RussM View Post
    The Fusion developers have pushed an update to APEX Fusion. If anyone is still seeing a misaligned time display on the dashboard, clear your browser cache or press & hold a SHIFT key and click the reload button.

  16. #16
    Master Control Freak RussM's Avatar
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    Quote Originally Posted by mlandscape View Post
    Is this an update since the recent Fusion update. If so that is not showing for me.
    I have cleared cache a number of times and even tried the hold SHIFT and reload and still not corrected in Safari
    Incidentally it is the same problem on the iPhone Fusion App
    I do not see a problem with the display of the clock tile using macOS 10.13.1 and the same version of Safari you posted. I also do not see anything amiss with the clock using the app on iPhone or iPad running the latest iOS.

    Please confirm that you see the exact same misalignment of the time readout as depicted in the first post.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  17. #17
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    Yes exactly the same. Mac Fusion below and iPhone is the same.

    Screen Shot 2017-11-04 at 18.36.46.png


    Quote Originally Posted by RussM View Post
    I do not see a problem with the display of the clock tile using macOS 10.13.1 and the same version of Safari you posted. I also do not see anything amiss with the clock using the app on iPhone or iPad running the latest iOS.

    Please confirm that you see the exact same misalignment of the time readout as depicted in the first post.

  18. #18
    Master Control Freak RussM's Avatar
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    Quote Originally Posted by mlandscape View Post
    Yes exactly the same. Mac Fusion below and iPhone is the same.

    Screen Shot 2017-11-04 at 18.36.46.png
    This image does not have the vertical offset/misalignment shown in the screenshot in the first post in this thread. What specifically do you think is wrong?
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  19. #19
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    Sorry I thought you were taking about the numbering style of the clock which has changed since the update. Not as easy to read as before.

    Quote Originally Posted by RussM View Post
    This image does have the vertical offset/misalignment shown in the screenshot in the first post in this thread. What specifically do you think is wrong?

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