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Thread: Two clocks and no log. Help!

  1. #1
    Regular Vistor
    Join Date
    Nov 2014
    Location
    Berkshire UK
    Posts
    19

    Two clocks and no log. Help!

    Hi all, I recently updated my classic apex to the latest software version. I did this about the same time as daylight savings so I’m not sure what has caused the issues.

    Anyway the issues are I now have two clocks, and they show on both iPhone and my pc. The graphs have also stopped logging.





    Any help would be greatly appreciated!

    Thanks

    Dan

  2. #2
    Regular Vistor
    Join Date
    Nov 2014
    Location
    Berkshire UK
    Posts
    19
    Forgot to mention, I’ve tried the normal off and on, and I’ve tried adjusting settings within the classic dash board with no affect!

  3. #3
    Frequent Visitor
    Join Date
    Sep 2016
    Location
    Madrid, Spain
    Posts
    69
    I have the same issue.
    I will try to update the software of the Apex base unit up to the latest version

  4. #4
    Frequent Visitor
    Join Date
    May 2015
    Location
    Montreal, Canada
    Posts
    178
    Restart yout Apex and the issue will correct itself.
    From the display module: Display menu, System->Net setup->Restart.
    Then reload your Fusion page.

  5. #5
    Regular Vistor
    Join Date
    Nov 2014
    Location
    Berkshire UK
    Posts
    19
    Tried that and still the times are incorrect!

  6. #6
    Regular Vistor
    Join Date
    Nov 2014
    Location
    Berkshire UK
    Posts
    19
    Any other suggestions?

  7. #7
    Master Control Freak RussM's Avatar
    Join Date
    Dec 2012
    Location
    California - US Pacific
    Posts
    22,463
    Go to the Classic Dashboard, Configuration->Clock setup page and verify that the Apex clock settings are correct. For you there in the UK, they should be:

    Auto-set enabled
    DST disabled
    Timezone 0
    The displayed date & time there should be correct.

    If you change anything, restart the Apex then check Apex Fusion a few minutes later.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

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