I'm having trouble updating. I'm getting the following:

Loading firmware file into memory
Firmware file load complete...
Calculating Apex Start Checksum Vector
Calculating Apex Start Checksum Vector complete...
The controller address is: 192.168.0.3
Connecting to controller at address: 192.168.0.3
Connecting
Apex running in boot loader mode
Trying to connect: attempt 1


Operation failed with the following error information:


A socket operation was attempted to an unreachable network 192.168.0.171:1066

Any suggestions?