AFS retracts an inch short of closed.

[Delmo]

Is this fixable? It was intermittent, and now this week, it is everytime. It feeds, then just stops short while retracting.

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[iamchadster]

The obvious is have you pulled out and looked for obstructions etc? I would open up a support ticket at this point. https://www.neptunesystems.com/support/contact-support/

[Delmo]

The obvious is have you pulled out and looked for obstructions etc? I would open up a support ticket at this point. https://www.neptunesystems.com/support/contact-support/

No obstructions visible. It may have skipped gears or something. I doubt Neptune would do anything besides have me buy a new one. I guess I'll tinker with it. I hoped someone who has had this issue and conquered it, would chime in.

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[Delmo]

No obstructions visible. It may have skipped gears or something. I doubt Neptune would do anything besides have me buy a new one. I guess I'll tinker with it. I hoped someone who has had this issue and conquered it, would chime in.

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Yes, it did skip gears. You can manually wind it back to "zero" through the bottom battery case that is no longer there.

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