Hi there
This morning I upgraded from 5.02 5A17 to 5.03 AB17, or rather I tried to. It gave me a message saying my Apex will disconnect from Fusion while installing, but then it would never reconnect. I have followed the Diagnostic steps listed in help, and restarted (pinhole) the head unit 3 times. I have unplugged the head unit from the Energy Bar. I have unplugged the Energy Bar for 5 minutes (twice). I have restarted my router and my cable modem (though internet was always functional in the house).
Is there anything else I can do? Is this something I need to reach out to Tech Support for? All my systems are still functioning properly, ie there is communication between head unit and EB.
Thank you for your assistance
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