So I finally got around to setting up my Apex classic. I purchased it almost 2 years ago and just opened the box last week.
Anyway, I started out by going step-by-step through the "Quick Start Guide" and only got to the end of step 3 before things went wrong. (Note: My apex brain is direct connected to my router) At the completion of step 3 and before I started "step 4 - Physically Installing and Aquarium," I noticed that my firmware was out of date and I thought it would be a good idea to update my firmware before I went any further. So after fully reading the directions for updating firmware. I then downloaded the firmware file, as instructed I turned off my wifi on my laptop and connected the laptop directly to my router. I also turned off my firewall on my laptop. I then extracted the files I downloaded and ran the aqua4.hex file by clicking the "Update Firmware" button.
The instructions state that it should only take about a minute and if it took longer then I did something wrong.Well I am not going to try and say that I didn't do something wrong because it was taking way longer than 60sec but I cannot confirm what it was that I had done wrong. Anyway, the progress indicating window on the download page was saying that it was uploading a block, then saying that it could not connect to the Apex, then that it was re-trying to download the data block and then stated that the data block download was successful. I got to block 37 out of 120 before it all went badly.
This is where things went wrong as I accidentally closed the firmware update window and stopped the update. I was thinking that I was closing the control panel window where I was setting my laptop to not go to sleep. But instead I closed the firmware update window.
Currently on my Apex brain I only get a blinking orange light on the face and where the Ethernet cable plugs in I only have the orange light. Additionally, the screen on my display is blank where prior to my mishap it displayed a readout.
So as clearly stated in the update instruction page (
https://apexfusion.com/apex) "going poorly typically means desperate posts on the support forum or calls to Support," I am now asking the forum what my next step is. My fear is that I bricked a brand new never used brain. Please advise.
Thank you in advance for your help and advice,
Tom
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