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Thread: My Fusion does not connect on Iphone APP outside my home network?

  1. #1
    New User
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    Oct 2017
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    Ascot
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    My Fusion does not connect on Iphone APP outside my home network?

    Hi, My Apex is working great at home (on the network) and I can control by the Iphone App when at home.
    I can access my Apex away from home by logging in on a computer but the App on my phone won't connect and says " The request Timed out"
    I have been through the manual and on line regarding port forwarding and set up a dyn account but I
    I would be grateful if someone could point me in the right direction as I seem to be a little lost now.
    If there is a thread for this elsewhere - apologies

    Regards
    Jamie

  2. #2
    New User
    Join Date
    Oct 2017
    Location
    Ascot
    Posts
    9
    I'm sorted - I had the Apex App on my phone and not Apex Fusion

    Thanks

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