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Thread: Successful firmware update, Fusion still says new firmware available

  1. #1
    Regular Vistor
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    Successful firmware update, Fusion still says new firmware available

    What is up with that? What does it mean on the last step of the instructions after updating the web pages when it says to connect to the web interface and perform a hard refresh? Remember, most of us are not programmers and some of us are old and computer illiterate.

    I think there needs to be a re-write of the instructions or a second set for us dummies!

  2. #2
    Frequent Visitor rkpetersen's Avatar
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    Quote Originally Posted by huntindoc View Post
    it says to connect to the web interface and perform a hard refresh?
    This is a browser hard refresh: https://www.getfilecloud.com/blog/20...h-in-browsers/

  3. #3
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    The hard refresh did nothing. Everything works as it should on Fusion but the little orange 1 in the upper left corner is making my OCD kick in.

    Anyone with an idea why it would say my update was successful but still have the notification in Fusion telling me I need to update firmware?

  4. #4
    Frequent Contributor zombie's Avatar
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    Quote Originally Posted by huntindoc View Post
    The hard refresh did nothing. Everything works as it should on Fusion but the little orange 1 in the upper left corner is making my OCD kick in.

    Anyone with an idea why it would say my update was successful but still have the notification in Fusion telling me I need to update firmware?
    You updated webpages too right? Could be that.

    You might be an engineer if...You have no life and can prove it mathematically.

  5. #5
    Master Control Freak RussM's Avatar
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    Quote Originally Posted by zombie View Post
    You updated webpages too right? Could be that.
    No, it cannot.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  6. #6
    Master Control Freak RussM's Avatar
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    Quote Originally Posted by huntindoc View Post
    The hard refresh did nothing. Everything works as it should on Fusion but the little orange 1 in the upper left corner is making my OCD kick in.

    Anyone with an idea why it would say my update was successful but still have the notification in Fusion telling me I need to update firmware?
    What AOS (firmware) version is on the Apex? Go to the Classic Dashboard, Configuration->Network setup page. What is the AquaController version listed in the table at the bottom of that page. Or, using your display module, check the self-test page to get the installed firmware version.

    Are you sure you downloaded and used the latest version from https://www.neptunesystems.com/firmware/ (4.53_AB17)?
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

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