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Thread: Lost Apex password

  1. #1
    New User
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    Aug 2017
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    Lost Apex password

    Hi Everyone,

    I apparently wrote down the wrong login/password for my apex. I don't have a working display so I can't go in to check my username and password directly. Is there any way to access the username and password to my apex through fusion? I'm needing to re-calibrate my temp probe (monthly maintenance) and unless there's a way to do that through fusion I'm in a pickle without the login and pass. I've tried all variations I can think of as well as the defaults. Any ideas? Thanks for your help.

    Aaron

  2. #2
    Master Control Freak RussM's Avatar
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    Dec 2012
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    California - US Pacific
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    The best thing to do is borrow or buy a display module. The only other option is to contact tech support, who can provide a special firmware that will reset the entire Apex back to defaults - that’s something you’d do only as a last resort.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  3. #3
    New User
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    Aug 2017
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    Quote Originally Posted by RussM View Post
    The best thing to do is borrow or buy a display module. The only other option is to contact tech support, who can provide a special firmware that will reset the entire Apex back to defaults - that’s something you’d do only as a last resort.
    Thanks for confirming that. I'll see what I can do to find one to borrow.

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