Hello,
After installing my new APEX 2016 Energy bar 6, done all the Neptune Fusion link and setup, everything is working fine but Energy bar is loosing the “energy”, leading all the outlet to disconnect.
Is doing it several times, for no reason. My router at home is a Time Capsule, working fine and apparently not loosing signal.
Assistance is telling me that even though I might loose internet connection or wifi from router energy bar “SHOULD” not disconnect, which make sense..let’s say I’m away and I have a problem with my internet back home, I’ll not be able to see my parameters online, but my energy bar must stay online. Otherwise my tank will switch off...and unfortunately is what’s happening to me.
So my problem is to understand if the energy bar is fail or there is a wrong setup with my router....
Any tips?
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