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Thread: Is the server down

  1. #1
    Regular Vistor
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    Is the server down

    Can’t login to the Fusion app on mobile. Is the network down?

    Regards


    Sent from my iPhone using Tapatalk

  2. #2
    Regular Vistor
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    I'm having trouble too. Must be down

  3. #3
    Regular Vistor
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    Quote Originally Posted by boozeman27 View Post
    I'm having trouble too. Must be down
    Thanks. Got nervous. Whenever someone can get in, can they post

    If there is an admin, can you shed some light on this

    Regards


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  4. #4
    Frequent Visitor
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    Apex Fusion offline message

    I apologize if this is the wrong section.

    Getting the following message when going to the Apex Fusion (https://apexfusion.com/login) website.

    This page (https://apexfusion.com/login) is currently offline. However, because the site uses Cloudflare's Always Online™ technology you can continue to surf a snapshot of the site. We will keep checking in the background and, as soon as the site comes back, you will automatically be served the live version. Always Online™ is powered by Cloudflare | Hide this Alert

    Error 504 Ray ID: 3dd55296ec88772a • 2018-01-15 02:14:38 UTC
    Gateway time-out
    Apex Local (http://apex.local/) is working. I've tried from a Mac and an iPhone. WiFi and cellular.

    Anyone else having issues?

    Thank you

  5. #5
    New User
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    Glad I'm not the only one, is your head unit blank as well?

  6. #6
    Frequent Visitor
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    yep Fusion is down for me.

  7. #7
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    It’s a Apex junior. The model before the newest (silver) one


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  8. #8
    New User
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    Ok mine I believe, is the original apex. Hopefully it's just a server issue, and fixed soon. Or I'll be starting my own thread!

  9. #9
    Frequent Visitor
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    Guys,
    Mine is also down, if you need to get in, you can still access your local......

  10. #10
    Frequent Visitor
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    Thumbs up Fusion Down?

    Is fusion down? I've been trying to get onto it, and it's timing out, giving a 504 error.

    Capture.PNG

  11. #11
    Regular Vistor
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    Fusion

    Hi
    I’m unable to get on fusion it keeps timing out any help would be appreciated
    Adrian

  12. #12
    Regular Vistor
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    Down here and I just turned my powerheads off to feed. My Dashboard on my local page is blank...what's up with that? The graphs, logs work but not the dashboard.

  13. #13
    Frequent Visitor
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    Gah, I just posted as well in the website section.... yep! It appears it's down.

    Capture.PNG

  14. #14
    Forum Administrator SysAdmin's Avatar
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    Standby, folks... I am on the phone with the lead Fusion engineer, and it is already being investigated.

  15. #15
    Master Control Freak RussM's Avatar
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    The APEX Fusion web server is back online.
    I'm not a Neptune support rep. Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  16. #16
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    Quote Originally Posted by SysAdmin View Post
    Standby, folks... I am on the phone with the lead Fusion engineer, and it is already being investigated.
    Ok thank you for the expedited response. We’ll await the outcome

    Regards


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  17. #17
    Master Control Freak RussM's Avatar
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    It was offline briefly, and is now back online
    I'm not a Neptune support rep. Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  18. #18
    New User
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    I got the same error. But it's back up now.

  19. #19
    Regular Vistor
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    Quote Originally Posted by RussM View Post
    The APEX Fusion web server is back online.
    Thanks, up and running

    Appreciate the quick resolution

    Regards


    Sent from my iPhone using Tapatalk

  20. #20
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    I was mid-water change and trying to shut everything down from the phone after starting the syphon. it didn't work. lol.

  21. #21
    Apex User
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    Yes. The Fusion system is down. The Admin is investigating.

    Regards

    - - - Updated - - -

    Yes. It is back up now.

  22. #22
    Regular Vistor
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    Back online thank you
    Adrian

  23. #23
    Forum Administrator SysAdmin's Avatar
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    Quote Originally Posted by LanglandJoshua View Post
    Glad I'm not the only one, is your head unit blank as well?
    Your display being blank is unrelated to the Fusion web server being temporarily offline or related to APEX Fusion in any other way. If you need assistance with that display, please start a new thread in the Apex Classic area.

  24. #24
    New User
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    Quote Originally Posted by SysAdmin View Post
    Your display being blank is unrelated to the Fusion web server being temporarily offline or related to APEX Fusion in any other way. If you need assistance with that display, please start a new thread in the Apex Classic area.
    I understand, didn't know if it was. Now i know and will start another thread soon.

  25. #25
    NSI Member
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    Learn how to access the local dashboard. If for some reason you are not connected to Fusion, the local dashboard will still give you full control of your Apex as long as the Apex is still connected to your router.

    Disconnected from Fusion does not necessarily mean disconnected from router.


    Sent from my iPhone using Tapatalk

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