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Thread: Dashboard empty, no tiles!

  1. #1
    New User
    Join Date
    Dec 2015
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    Miami, Florida USA
    Posts
    9

    Thumbs up Dashboard empty, no tiles!

    Capture.jpg

    Hey folks, currently my classic dashboard shows no tiles (see photo), and I cannot access any aspect of the dashboard (i.e. profiles, graphs, etc). I just returned from vacation, and before leaving I was able to access the dashboard and update pump profiles, etc. as normal. No changes were made to the Apex or my computer while I was away. Any ideas on how I can get my dashboard back? Thanks! John

    Information:
    Apex Firmware: 4.53 AB17 (updated 1 month ago)

    Troubleshooting steps tried:
    Cleared browser caches (IE and Firefox);
    Set browser security to "default;"
    Tried both IE (Ver. 11.0.50) Firefox (Latest Ver. 57.0.4);
    Restarted Apex network at control head;
    Unplugged Apex from router (hardwired)
    Reset modem/router

  2. #2
    Frequent Visitor Todd's Avatar
    Join Date
    Jan 2013
    Location
    Huntsville, AL
    Posts
    583
    You can try re-installing the webpages as if you were doing a FW update.

  3. #3
    New User
    Join Date
    Dec 2015
    Location
    Miami, Florida USA
    Posts
    9
    Quote Originally Posted by Todd View Post
    You can try re-installing the webpages as if you were doing a FW update.
    That did it Todd, many thanks for the Help!! Best, John

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