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Thread: Nearly lost the tank when anrcd turned the power off.

  1. #1
    New User
    Join Date
    Jan 2018
    Location
    New Zealand
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    13

    Nearly lost the tank when anrcd turned the power off.

    Hi Guys

    I was 200kms away when my tank pump died and tripped and rcd. My problem is the apex when it lost power and hence its internet link did not alarm me.

    Please tell me there is an alarm that should trigger and how to set it. Otherwise I see it as a major design fault.

    Lucky my mum was staying (house sitting). So I drove home and fixed it then went back to the beach.

    Cheers Reuben

  2. #2
    Control Freak In Training
    Join Date
    Dec 2016
    Location
    West Unity, OH
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    133
    Check out the heartbeat function, I believe that is what you are looking for.

  3. #3
    Frequent Contributor zombie's Avatar
    Join Date
    Dec 2013
    Location
    Denver, CO
    Posts
    13,176
    The heartbeat will give you a delayed notification (after about an hour) of either power loss of comms problem but it won't distinguish between the two. The only way to get immediate notification is if your router and apex are on a UPS.

    You might be an engineer if...You have no life and can prove it mathematically.

  4. #4
    Master Control Freak RussM's Avatar
    Join Date
    Dec 2012
    Location
    California - US Pacific
    Posts
    22,463
    Quote Originally Posted by zombie View Post
    The heartbeat will give you a delayed notification (after about an hour) of either power loss of comms
    The first Heartbeat notification is sent 35-40 minutes after loss of communications, not about an hour later.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

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