The Neptune Systems web site ( will be offline while it is relocated to a new server tonight beginning at 2100 (9:00 PM) Pacific Standard Time [midnight Eastern Standard Time]. This will be an extended scheduled outage; the relocation and post-move testing is anticipated to take about 3 hours. Please pardon any inconvenience.

The Neptune Systems Community Forum (this site) and APEX Fusion ( web sites will not be affected.

If you need to submit a request for technical support during the period is offline, you may send an email to [email protected]. In that email, please include:

  • Your full name
  • Your telephone number (US or Canada residents only)
  • Your Apex model and serial number

Then ask your question or provide a clear and detailed description of your issue.