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Thread: Internet connection

  1. #1
    New User
    Join Date
    Feb 2018
    Location
    Ky
    Posts
    7

    Internet connection

    Hooked a brand new apex up and can't get it to connect to Wi-Fi. It is just staying orange. I've tried resetting it and unplugging and plugging it back in still can't get it to turn blue. It connected once briefly enough for me to get through the setup and then wouldn't connect after to my home Wi-Fi. Any help would be appreciated as I'm already frustrated with this since I set another one up a week ago and had no issues doing theirs.

  2. #2
    Master Control Freak RussM's Avatar
    Join Date
    Dec 2012
    Location
    California - US Pacific
    Posts
    22,463
    Disconnect the network cable if one is connected. Use a paper clip or similar to press and hold the reset button for 10 seconds, then release. It should restart and the status LED turn blue.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

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