I followed the steps in the sticky regarding this, but I don't see an option to remove the previous owner. I have initialize-all the settings (had to to get it to connect to fusion).
fusion-owner.jpg
How do I remove the extra owner/user?
I followed the steps in the sticky regarding this, but I don't see an option to remove the previous owner. I have initialize-all the settings (had to to get it to connect to fusion).
fusion-owner.jpg
How do I remove the extra owner/user?
Refer back to the sticky. This is covered in there.
Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.
I guess I'm not seeing it. Each scenario seems to rely on a "remove" option. I've initialized and still don't have that option.
Did you try both entries in the list? One will have Remove as an option.
Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.
I'm retrying this now:
- Go to the the Authorization page in Fusion. If you see two Owners listed:
- Go back to the Apex List page
- Click the gear icon
- Click Remove, and enter your password when prompted
- Wait about 5 minutes
- Re-Link your Apex
- Go to the the Authorization page in Fusion; you should only see yourself listed as Owner.
Once I re-link I'll update this thread.
It worked. Thanks.
Bookmarks