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Thread: Removing previous owner from Fusion

  1. #1
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    Removing previous owner from Fusion

    I followed the steps in the sticky regarding this, but I don't see an option to remove the previous owner. I have initialize-all the settings (had to to get it to connect to fusion).

    fusion-owner.jpg

    How do I remove the extra owner/user?

  2. #2
    Master Control Freak RussM's Avatar
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    Refer back to the sticky. This is covered in there.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  3. #3
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    I guess I'm not seeing it. Each scenario seems to rely on a "remove" option. I've initialized and still don't have that option.

  4. #4
    Master Control Freak RussM's Avatar
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    Did you try both entries in the list? One will have Remove as an option.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  5. #5
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    I'm retrying this now:


    1. Go to the the Authorization page in Fusion. If you see two Owners listed:



    • Go back to the Apex List page
    • Click the gear icon
    • Click Remove, and enter your password when prompted
    • Wait about 5 minutes
    • Re-Link your Apex
    • Go to the the Authorization page in Fusion; you should only see yourself listed as Owner.


    Once I re-link I'll update this thread.

  6. #6
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    It worked. Thanks.

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